Goodbye Blackberry - Hello Nexus One and Android

I've been a pretty devout Blackberry user these past 10 years, starting with the original, clunky pager-looking model and ending with the Curve 8900. And between that time I must have cycled through half a dozen other models including the 7100T, 8700 and 8320. The main reason I've stuck with Blackberry so long is because it does a few things really well, push email being at the top of the list. And if you happen to be using the combination of Microsoft Outlook/Exchange on your desktop then the integration with Blackberry is rock solid and hard to beat.

So...what's finally gotten me to make a move after all these years? Well, three things really. First off, the popularity of the iPhone and other newer smartphones has certainly made me think of all the functionality I am losing out on by sticking with Blackberry. Though the Blackberry has made good strides to close the gap, I feel it's quite stuck in the stone ages by comparison. Secondly, as I mentioned in my last blog post my dependency on all things Microsoft has been drastically reduced over the past few years, corresponding with my increased dependency on Google-based apps. And finally, one year after the launch of Android there's finally a device cool enough that captures my imagination and allows me to migrate without having to switch cell phone carriers - that device is the new Google Nexus One.

I ordered the Nexus One on the day of the official launch and received it promptly the next morning via FedEx. Setting up the device was an absolute breeze, especially since I am a Gmail user. I entered the credentials for both my work and personal accounts, and it automatically began syncing all my email, contacts and calendar with my new phone. No software installation, no tethering of the device in order to sync...very painless! I then configured some of the preloaded applications such as Facebook, Google Voice and Google Maps...the latter is simply awesome, BTW. Finally, I downloaded a number of my "must have" applications including Yelp, OpenTable, Pandora and an RSS reader. All were downloaded and installed painlessly from the Android Market. I was actually quite surprised (in a good way) at the abundance of good applications already in the Android Market.

How do I like the phone? Well, I have to say that I love it and I'm never going back to the Blackberry! In addition to do all the normal phone sorts of things the apps themselves are highly functional, and the built-in browser is quite good as well. I'm one of those types that always likes to be near my computer in case I need to have access to something, and with the Blackberry I never felt that it could replace much of the functionality of my computer except when it came to email. But with the Nexus One I feel that I'm not compromised much, if at all, when using its browser or applications in lieu of my PC. In fact, being less dependent on my PC now feels quite liberating.

Inevitably there will be questions regarding the Nexus One and whether or not it is an "iPhone killer". There is plenty written about this already, so I'm not going to even make an attempt to tackle the topic. I suspect that most people will feel right now that the iPhone is still a better device, mainly because of the thousands upon thousands of cool apps that have already been written for it. But I also think that with the emergence of Android, along the hype surrounding some of the latest Android-based phones such as the Nexus One and Motorola Droid, that the gap will start to diminish rapidly. But there are a number of other reasons why I feel the Android platform has a good shot at beating Apple in the long run:

• Carrier independence - In the US you can already purchase Android phones that work on the T-Mobile, Verizon and Sprint networks. And AT&T just announced upcoming availability of several Android-based phones by this summer. With the iPhone your choice is currently limited to AT&T and AT&T...lousy 3G and all. Yes, there are rumors floating around about some deal being cut with Verizon, but nothing official just yet.
• Device manufacturer independence - If you're an iPhone user you've got just one single handset choice. Yes, it's a great handset. But what if your requirement is that you need a hard keyboard, or maybe a flip-style phone? Sorry folks, you're just out of luck. But with Android you can already purchase handsets made by a variety of manufacturers such as HTC, Motorola and Samsung...and more are on the way. Device independence also allows for things that we sometimes take for granted, such as the ability to expand memory or replace the battery. Sorry, you can't do either of these on the iPhone.
• Developer frustration - The iPhone application approval process has been a source of consternation for many developers, and many have expressed their disdain over the sometimes draconian attitude that Apple seems to impose. As an open source platform I feel that Android is much more developer friendly. Yes, being more open can have its drawbacks too, but overall I think in the long run both the developer community as well as the end users are better served by an open model.
• Background applications - Being able to run Pandora in the background while using another Android application is pure joy. Part of the reason Google Voice works so well on Android is because it also runs the background. Apple claims that background applications can negatively affect the user experience, so that's why they don't allow it. Well, I say screw their lame excuse and tell them to get on board with every operating system that's been in existence since the 1950's.

Apple is this decade's version of the "Microsoft Monopoly". That monopoly has started to crumble apart, and I can foresee the same thing happening to Apple if they continue with this display of arrogance. It's good for them that their products are the ultimate in "cool" at the moment, but at some point the luster will wear off and they will have to start playing some ball.

T-Mobile G1 - No UMA!

After my last post regarding Android and the G1, it occurred to me that T-Mobile and/or HTC decided not to include support for UMA on the device.  That's a real bummer, as I am finding UMA to be a great feature on my Blackberry 8320.  Quick simply, UMA allows one to make mobile calls and related data access (e.g. text messaging) using Wi-Fi, and also allows one to seamslessly roam between GSM/GPRS networks and Wi-Fi, particularly handy in cases where cellular coverage may be spotty.  T-Mobile is the only US-based carrier that supports it, and they've made it available on several of their newer devices.  In my particular case, I use the UMA feature quite extensively whenever I travel overseas.  While in my hotel room or overseas office I simply disable access to the local mobile network and use Wi-Fi exclusively.  This means I can make mobile calls back home without incurring any roaming charges since T-Mobile doesn't appear to have the ability or desire to trace calls by IP address.  And this also means all of my text messages and Blackberry email do not incur any data roaming charges either.  I've also read on Blackberryforums that some users are claiming that T-Mobile doesn't even log some of the UMA calls, so those users aren't even being charged for the minutes against their account.  So...I'm wondering if the UMA ommission from the G1 was a major oversight on T-Mobile's part, or maybe a purposeful ommission given the folks like me that leverage it in order to save on their monthly charges.

I am Intrigued by Android

I've been a die hard Blackberry user for nearly 10 years now, sans the week or so I played around with a T-Mobile Dash last year. I currently use the Blackberry 8320, which is the best Blackberry device I've used to date. My friends and family always ask me why I don't use the iPhone since they know my penchant for gadgets and figured I'd always have the latest hot thing. There are actually a few reasons why I haven't jumped on the iPhone bandwagon yet:

1. Push email if vitally important to me, and my corporate email address is not MS Exchange based.
2. I need the ability to get push email for all of my email accounts
3. The Blackberry allows you to create server-based filters, so that I determine which emails to be sent to the device and which ones I can just read later when I'm on my laptop.
4. Ability to type easily - nothing beats the tactile feel of a real keyboard.
5. Cost - Right now I pay $79 a month for 1000 minutes, unlimited email, data and SMS, and T-Mobile Hotspot.  The equivalent set of services if I were to move to an iPhone would probably cost me an additional $50 a month with AT&T

As everybody knows by now, earlier this week T-Mobile and Google announced the new Android G1 device which will be available in late October.  I read several of the reviews, and I have to say that I'm quite intrigued by Android and this could be the platform that finally gets me off Blackberry once and for all.  With built-in push email support for Gmail accounts this will address most of my email requirements.  The G1 also has a full keyboard, and the monthly cost would actually be lower than what I'm paying right now for the equivalent set of services.  Plus, I am hopful that Android will really take off as a development platform and that we'll see a ton of cool 3rd-party apps developed for it.  To be honest I'm getting really tired of Apple's heavy handedness these past few years, and we're seeing that once again with their App Store.  I mean come on, not allowing an app to run in the background?  If that is such a big concern to Apple then their stinkin' OS should be smart enough to lower thread priority and/or swap the app out if it becomes too resource intensive.  

The G1 may not be the sexiest beast out there, but it's the first of what I hope to be many new Android-based devices to come.

My Quickie Review of the T-Mobile Dash

I recently decided to give the T-Mobile Dash a trial run, as I've been a devoted Blackberry users for the past 8 years but have been dying to try one of the new Windows Mobile devices. Prior to the Dash I was using a Blackberry 8700, a device which had worked really well for me and which I have no major issues with. Most of my feedback on the Dash is based on comparisons with my trusty 8700.

To make a long story short, I ended up returning the Dash after one week, as I found it to be severely limiting in certain key areas, despite some of the great features of Windows Mobile. Some of the highlights/lowlights were:

• The unit itself was very, very nice, and its form factor (from a phone perspective) was far better than any Blackberry I've ever used that had a full keyboard. Nice rubberized back and sides, and rounded edges at all the right places. Although I never dropped the device, it felt very sturdy and could probably survive a fair amount of abuse.
• The screen was crisp and very bright, and was even viewable under direct sunlight. However, it's still not quite as bright as the 8700's screen.
• The plethora of available Windows Mobile software is staggering, especially when compared to the Blackberry Lots of great utilities and programs written by individuals as well as ISV's. I installed the Skype beta for WM Smartphone and it worked quite well while connected to a T-Mobile Hotspot. And the Slingplayer for WM is perhaps the single coolest application I've seen for a WM device. Practically speaking, though, I wonder how much I'd really use it on a day-to-day basis versus just as a way to show off to my friends :-)
• The built-in wi-fi generally worked well, both when connected to my home network as well as when I used T-Mobile HotSpot. I did encounter a strange problem, though, in that every once in awhle the wi-fi just stopped working as I was browsing around sites. I played around with some of the wi-fi power mode settings, and found out that if I switched the power mode from "auto" to "best performance" that the problem went away. Looks like this might be some type of WM bug
• The built-in IE browser does a much better job of rendering standard web pages than the Blackberry, and over wi-fi does this fairly quickly as well.
• Setting up email access via POP (I'm not able to setup direct push) was fairly straightforward, although T-Mobile makes this a bit confusing too. You can setup POP accounts through WM one by one, but T-Mobile also makes available something they call "My Email" which is a way to centrally manage all your POP accounts through its web-based portal. They say nothing about why you would do this vs. settting up individual POP accounts, and so it left me scratching my head a bit. One advantage of using the My Email service is that when new messages arrive at your POP account that this will automatically trigger a background SMS message to your WM device, and then your device will use this trigger to download the actual message. In theory I suppose this makes My Email a quasi-push type technology, but having setup email both ways I couldn't really tell if this method utlimately delivered messages to me any faster than setting up the POP account to automatically retrieve messages every 15 mins (the shortest frequency allowed by WM).
• I ran into a strange problem midway through the week. WM has a "messaging" screen which lists all of your messaging accounts - SMS, MMS, POP, etc. For some inexplicable reason WM deleted all but one of my accounts from this screen, making email and messaging totally unusable. The messaging accounts were still active, though. I could see myself receiving new SMS messages, but I has absolutely no way to view any of them because of this problem. When I contacted T-Mobile technical support the only thing they could suggest was to wipe my device clean and start fresh again with the factory defaults. Later, when I returned the device, the salesperson who sold it to me said that he's heard of other users also experiencing this problem. This is a major bug that needs to be fixed!
• I found no way to selectively filter messages based on subject, sender, etc. With my 8700 I could logon to the T-Mobile site and apply filtering rules for each POP email account, but no similar function seems to exist when using WM and the Dash.
• I fully expected the Dash to provide much better handling and UI for basic PIM stuff - messaging, calendar, contacts, etc. However, I did not find this to be true at all. Calendar views were extremely limited and inferior to what BB provides (which I also consider to be mediocre), contact management was also a disappointment, and messaging lacked some very basic functions such as the ability to select multiple messages for a delete operation.
• Profile management in WM just plain sucks. Though they allow you to modify any of the existing profiles, they do not allow you to create your own. I use the "phone only" profile on my 8700 quite a bit, but no such equivalent exists on the Dash. The other thing that annoys me is that the alarm sound for the built-in alarm clock is not independent but is tied to the currently active profile. So, if you happen to be using the "silent" profile you'll never hear the alarm go off.
• Bluetooth seems to work fairly well, and I was succefully able to pair the Dash with a couple of different BT headsets as well as with my car. For the latter, however, it would not send signal strenght information to the car, which my 8700 could do and which I found to be quite handy since I could quickly view the car's on-screen display to check signal strength vs. having to look at the device.
• The Dash seemed to lose EDGE connectivity periodically, and the only way I seemed to be able to get it back was to power off/power on the unit. This behavior is similar to problems I had a couple of years back with my old BB 7100T.

Overall, I was a bit disappointed with the Dash and decided to return it. Unless you really need to use a lot of 3rd-party apps or some of its other features (e.g. built-in camera with the worst UI known to mankind) you're better off sticking with your Blackberry.